These conditions are in addition to the general conditions of aHa!Ventures B.V. in The Hague when placing electronic orders through our Webshop


1. Buyer
When, in these general conditions, “Buyer” is mentioned, this should be understood as every natural or legal person that has contractual relations with us by reason of a purchase agreement that was concluded with us, or concludes another form of agreement or wishes to conclude, as well as his legal successors. In particular, the term “Buyer” is also understood as the person to whom we offer something or to whom we deliver things or with whom we conduct business.

2. Use of electronic transmission and webshop
(a). When placing an order, the Buyer has to identify himself. The Buyer is entirely responsible, as regards to us, for the correctness of the data stated in this order. An order that is placed, binds the Buyer.

(b). By placing purchase orders by means of using our website and our e-commerce offers (the “Programme”), Buyer accepts and commits himself to oblige the conditions (“Conditions”) that are stated here. As soon as he accepts the Conditions, we give the Buyer the right to place electronic orders.

(c). The Programme allows the Buyer and the users of the Buyer who have the permission to pass on electronic orders on behalf of the Buyer (“Accepted Users”) to consult the prices, product information and supplies, and to place the purchase orders electronically.

(d). Parties agree that aHa!Ventures B.V. will not be responsible for any additional damage, consequential damage or special damage, resulting from electronic transmissions of orders or other information.

3. Client identification
When placing an electronic order, the Buyer may use one, or a combination of account names, account numbers and other forms of identification, such as passwords or other codes that are allocated to the Buyer (subsequently referred to as “Client identification”).

The Client identification is, on request, provided by us to Buyer and consists of a (combination of) client name, client number and other forms of identification, among which a password or another code.

4. Placing an electronic order with Client identification
An order that is placed electronically and in which the Client identification of the Buyer is stated or used, has the same binding value as a purchase order that is signed by the Buyer.

(a). Hence, the Buyer agrees that we have the right to rely completely on the lawfulness and authenticity of the orders that are placed by means of Client identification and to deliver the goods, to invoice and to receive payment as stated in the order.

(b). The Buyer recognises that every purchase order placed through the Programme or via other electronic means, in which the Client identification is stated or used, is a valid and binding purchase order and, in order to rule out all doubt, the equivalent is as a signed purchase order.

(c). Buyer recognises that we cannot guarantee the safety of the Internet, nor the possibility of collecting or falsifying data that were sent to us by the Buyer. Nevertheless, we retain the right to consider the data that are sent to us as being truthful in the way in which these data were received.

(d). Buyer hereby renounces any future argument of the legitimacy and enforceability of all orders via the Programme, on the basis of the fact that these are sent and approved electronically.

(e). Administration of purchase orders is the responsibility of the Buyer. In case the Buyer wishes to keep administration of the purchase orders placed via the Programme, the order confirmation screen needs to be printed out by the Buyer, since in the absence thereof, the invoice that is sent by us can be the only documentation that is delivered with regards to the purchase and payment of our products and services ordered via the Programme.

(f). The Buyer bears the responsibility for all expenses and costs, including but not limited to costs for telephony and material for telecommunication, that are necessary to use the Programme.

5. Transaction of orders placed with the Client identification
We are entitled to rely completely on the content and the form of orders that are placed with the use of the Client identification of a Buyer.

(a). Consequently, we are entitled to deliver, to invoice and to want payment from the Buyer whose Client identification was used, concerning the orders that are placed with his Client identification. The Buyer is completely and solely responsible for the use and confidentiality of the Client identification that was entrusted to him by us.

(b). However, we cannot guarantee the safety of the Internet nor the possibility of interception of or errors in data that are sent by the Buyer with the right Client identification, and can in no way whatsoever be held liable by the Buyer for this. We are entitled to rely completely on the data with regards to the order, concerning the content and the form, that we receive from the Buyer, are the correct data.

(c). We retain the right to verify purchase orders that are placed additionally, or to refuse them.


6. Careful use of Client identification by Buyer
Buyer recognises that he is entirely responsible for the use of the Client identification and recognises that he is solely responsible to introduce safety measures and procedures in order to guarantee that the use of the Client identification only takes place by Accepted Users for accepted reasons.

(a). Buyer is entirely liable for the use of the Client identification by a former, existing or future agent, representative, employee or any other person that has received Client identification. The Buyer will be liable for all changes concerning the Accepted Users that represent the Buyer.

(b). It is the responsibility of the Buyer to keep the Client identification confidential. The Buyer is solely responsible for his Client identification. He needs to introduce such safety measures and procedures in order to guarantee that the Client identification that was entrusted to him is used by authorised personnel and for authorised purposes only.

(c). The Buyer alerts us immediately when he loses his password or in case of misuse or attempt at misuse of the password of the Buyer or of (other parts of) the Client identification.
In particular, the Buyer needs to inform us immediately in case of loss, misuse or attempt at misuse of the Client identification, as soon as the Buyer has knowledge of this or should have informed and to take all necessary measures in order to limit the consequences thereof as much as possible. In case of loss or misuse of the Client identification as a result of which we suffer damage, the Buyer has to compensate us for this.


7. Adaptations in the conditions
We can, at any moment, alter the present Conditions. After announcing these changes, the Buyer can end his access to the Programme by a notice of two (2) weeks. If such announcements are not made, Buyer is understood to agree with the changes.

8. End
aHa!Ventures B.V. and the Buyer can end the agreement at any moment and for any reason whatsoever by a notice of 15 days, announced in writing.

We have the right to end the agreement and to refuse access with immediate effect should the Buyer not meet the Conditions.